You can request a withdrawal via bank transfer from your account to your personal bank account registered with us. Before starting the withdrawal process, please note the following:

Withdrawal fees

Withdrawal fees apply to each transaction according to your account status:

• $5 per withdrawal if you are an active trader and have opened trades.
• $25 per withdrawal if you have not opened any trades.

Please note that your bank or intermediary banks may charge additional fees that are outside our control.

Can I send a bank withdrawal to a third-party account?

No. Bank withdrawals cannot be sent to any account that is not in your name, such as company accounts or third-party accounts. The bank account must be in the same name registered on your trading account.

Is there a maximum limit for bank transfer withdrawals?

No, there is no maximum limit for withdrawals via bank transfer. However, some transactions may be subject to internal review.

How long does a bank transfer take?

Bank transfers take 7 to 10 business days after the Finance Department approves the withdrawal request, excluding public holidays and weekends. Saturday and Sunday are non-working days.

How do I request a withdrawal via bank transfer?

App:

• Log in to your account.
• Tap the three lines at the top to open the menu.
• Select Withdrawal.
• Enter the amount you wish to withdraw. The minimum amount is $25.
• Tap Submit.
• Tap the Credit Card option to display the other withdrawal options.
• Select Bank Transfer.
• Enter your bank account details.
• Tap Send to complete the request.

Please make sure to enter your bank account details correctly to avoid any delay or rejection of the transfer. You must also attach a copy of your IBAN certificate as part of the bank account verification requirements.