You will be notified by email once your withdrawal request has been processed. You can also track the status of your withdrawal request directly from your account by going to the withdrawal history section in the app.

What does the email notification include?

• The approval date of the withdrawal request.
• The refunded amount.
• The expected timeframe for receiving the amount.

How can I track the status of my withdrawal request?

You can also check the status of your withdrawal request directly from your account by following these steps:

• Open the app.
• Tap the three lines in the menu.
• Select Withdrawal.
• Then tap Continue.
• Select Withdrawal History.

You will then be able to view the status of your withdrawal request and all related details.