If you need to cancel a withdrawal request that you previously submitted, you can do so through the app before the request is processed.

App:

• Log in to your trading account.
• Tap the three lines at the top to open the menu.
• Select Withdrawal.
• Tap Next at the bottom of the screen.
• Select Withdrawal History.
• Your current withdrawal requests will appear. Choose Cancel.

When can I cancel a withdrawal request?

You can cancel a withdrawal request only if its status is still under review and it has not been processed yet.

What happens after I cancel the withdrawal request?

If the withdrawal request is cancelled, the amount will not be deducted from your trading account, and the balance will remain available for trading or for submitting a new withdrawal request.

Can I ask for help cancelling a withdrawal?

Yes, you can contact the Customer Support team if you face any issue while trying to cancel a withdrawal request, and the team will help you complete the process.