Evest Support
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Recent activity by Evest Support-
Where can I download my account statement or transaction history?
In case we are talking about trading history from the webunder the chartTrade History chose the filters or view all periodExport file as PDF
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What are tax forms?
Tax forms depend on your country of residence and the tax laws applicable to you.According to Evest, the responsibility for tax obligations lies with the user, as you may be required to submit cert...
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My card is lost, stolen, expired, or cancelled. How can I update it?
If your card is lost, stolen, expired, or cancelled, you must provide valid documents confirming the updated status of the card. You may also be asked to provide additional documents, such as a ban...
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If any required documents are missing, the account cannot be approved or verified.
The client should review the email sent by the KYC department and submit any outstanding documents. Alternatively, they can check the verification section in the app/WebTrader, where a red indicato...
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How Can I Contact My Account Manager?
Clients can contact their account manager directly by phone call, email, or by reaching out to the customer support team for assistance.Where Can I Find My Account Manager’s Contact Details?During ...
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What is a dormant account and how can it be reactivated?
A dormant or inactive account is one where no trading activity, deposits, withdrawals, or opening/closing of positions have taken place for at least two (2) consecutive calendar months. An account ...
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Why Is My Account Under Review or Investigation?
Your account may be placed under review as a precautionary measure to ensure account security and compliance with regulatory requirements. This usually happens in the following cases:1. Identity Ve...
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What Are the Reasons for My Account Opening Request Being Rejected?
Evest is considered one of the leading trading platforms, offering a comprehensive range of tools and resources suitable for different types of investors. The platform provides access to a wide var...
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I Entered the Wrong Password What Happens?
If you enter an invalid password when logging into Evest, you will see an option to reset your password. Follow these steps to reset it:Click on “Forgot Password?”Enter the email address registered...
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What Is QR Code Login and How Can I Enable It?
QR Code Login provides a smart and fast way to access your account without manually entering your login credentials.What Is QR Code Login?QR Code Login is a feature that allows you to log into your...