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How Can I Contact My Account Manager?

May 21, 2026 08:01
Updated

Clients can contact their account manager directly by phone call, email, or by reaching out to the customer support team for assistance.

Where Can I Find My Account Manager’s Contact Details?

During the first communication between the account manager and the client, the account manager may share:

A business WhatsApp number for scheduling future appointments
A business email address
A direct business phone number

What Are the Available Working Hours to Contact Them?

Account managers are available to assist clients during the following hours:

Monday to Thursday: from 9:00 AM to 6:30 PM
Friday: from 12:00 AM to 6:00 PM

What Should I Do If My Account Manager Does Not Respond?

If your account manager does not respond, you can contact the support team for assistance and further help.

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Working Hours: Monday to Friday: from 8:00am till Midnight
Sunday: From 9:00am till 6:00pm

EVEST is a brand owned by ATRIAFINANCIAL HOLDINGS LTD, a company incorporated in the United Kingdom with registration number 12745548, which is the shareholder of the ATRIAFINANCIAL LTD, ATRIAFINANCIAL (COMOROS) LTD, ATRIAFINANCIAL SA (PTY) LTD.

Registered Address: 11 Blackheath Village London, United Kingdom SE3 9LA

AATRIAFINANCIAL LTD is authorized by the Vanuatu Financial Services Commission (“VFSC”) under the Financial Dealers Licensing Act [Cap70] Principal License, with registration number 17910.

Registered Address: 1st Floor B&P House, Kumul Highway, Port Vila, Republic of Vanuatu.

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Registered Office: 34 Whiteley Boulevard, 3rd Floor, Melrose Arch, Birnam, Gauteng, 2196, South Africa.

ATRIAFINANCIAL (COMOROS) LTD is authorised by the MWALI International Services Authority under license number T2023414.

Registered Office: P.B. 1257 Bonovo Road, Fomboni, Comoros, KM

ATRIAFINANCIAL BUSINESS SERVICES LTD, is a subsidiary of ATRIAFINANCIAL HOLDINGS LTD and it is incorporated in the Republic of Cyprus with registration number HE 419548, having its registered address at Athallasas 62, Mezzanine, Strovolos, Nicosia, Cyprus. ATRIAFINANCIAL BUSINESS SERVICES LTD is a Paying Agent of ATRIAFINANCIAL LTD, all payments related to Paysafe will be processed by Atriafinancial Business Services Ltd.

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