Evest Support
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Articles
Recent activity by Evest Support-
How old do I need to be to trade with evest?
If you wish to open a real money account with evest you must be at least 18 years old.
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What are SWIFT and IBAN?
A SWIFT code - also known as a BIC - is made up of 8 characters and is used to identify a particular bank.An IBAN stands for International Bank Account Number and helps banks identify your specifi...
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What is the status of my withdrawal?
You will be notified via email once the processing of your withdrawal request has been completed or rejected and informed to which payment provider your funds were sent or the reason why it was re...
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How can I cancel my withdrawal?
In order to cancel your withdrawal request please follow the steps below: Enter your trading account and click on the “Hi” button Choose withdraw from the drop menu Click on the “Withdraw History...
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What is proof of residence?
To verify your account, you are required to provide us with a separate document(different from your proof of identity) confirming your current residential address.This document must be issued in t...
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Why do I need to verify my account?
Verifying your trading account serves as a crucial step in preventing fraud, ensuring the security of your investments, and helps us to comply with the financial regulations in the countries that ...
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How can I upload verification documents?
To complete your account verification process, you may be asked to upload some official documents to confirm the accuracy of your information. This process can be completed easily through the dedic...
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What documents are considered valid Proof of Identity (POI)?
Proof of Identity is an essential step to verify your identity and ensure that your account is protected from any unauthorized use. By submitting official and valid documents, you can complete the ...
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How can I change my phone number?
Having a working mobile phone linked to your account is very important to have the best trading experience. If you wish to change the phone number that is registered with your account for any rea...
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Phone verification problems
Please make sure that: The number is entered with no special characters, no spaces and no country code. If you previously had an account with us, please let us know. You have entered a valid nu...