You may occasionally experience difficulty logging in, and this is usually easy to resolve with a few simple and quick steps. By following some basic measures, you can regain access to your account safely and easily.

If you are unable to log in to your account, you can try the following steps:

• Make sure you are entering your email address, phone number, and password correctly
• Check that Caps Lock is not enabled and that there are no typing errors
• Try using the “Forgot Password” option to reset your password
• Ensure that your internet connection is stable
• Attempt to log in from another device or browser
• Check whether your account requires a verification code (2FA) and enter it correctly

If the issue persists:

• Make sure your account is not suspended or restricted
• Contact the support team through the Help Center and provide them with details of the issue