Once a withdrawal is requested, it will take up to 3 business days to be reviewed and processed by evest,
provided we have received all the necessary documentation.
As soon as your withdrawal is processed by evest, you will receive an email confirming the payment method
to which the funds were sent. You may also check which payment method the funds were sent to by clicking
on the Portfolio tab and then the History icon. It is important to note that payments are usually
sent back to the original payment method used to deposit.
From the moment your withdrawal is processed by evest, it may take up to 14 business days for the funds to appear
in your account, depending on the payment provider involved.
If more than 14 business days have passed and your funds have still not appeared on the statement of the payment method
to which your funds were withdrawn, please open a ticket in our Customer Support Center.
Please attach a copy of the statement from your payment provider that shows the incoming and outgoing transactions
from the time the withdrawal was processed until the time you contacted us. Please make sure we can see your name,
the transaction dates and the payment method details; other details may be hidden.
Our Customer Support team will be happy to clarify the procedure and assist you in locating your funds.
You can find more information about withdrawals here .
Comments
0 comments
Please sign in to leave a comment.