If you forget your account password, you can easily reset it through simple and secure steps. The platform allows you to quickly regain access to your account while maintaining high security standards.

Resetting your login password:

App:

• Log in using your phone number or email
• Click Next → "Forgot Password?"
• A reset link will be sent to you — click on it
• Set a new password
• Click Next to confirm and log in

Web:

• Click Login (top right)
• Select Forgot Password
• Choose verification via phone or email
• Click Reset Password
• A reset link will be sent to you — click on it
• Set a new password
• Click Next to confirm and log in

If your phone number or email is not registered:

• You may encounter an error if your account is linked to only one method
• You can use the email instead of the phone number, or vice versa, to reset your password and log in

Changing your password while logged in:

App:

• Tap the three lines in the top left
• Select Account Details / Personal Information
• Change your password

Web:

• Click your profile picture (top right)
• Select Account Details
• Change your password