Evest Support

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  • Why do I need to add funds to open my positions?

    In order to open a new Buy or Sell position, it is necessary to have funds in your available balance. CFD trading is based on strategy and sentiment: An investor who believes that the price of an...

  • How can I make my Evest account more secure?

    At Evest, we are committed to providing the highest level of security to protect your account.We have implemented a range of advanced security features across our systems, including enhanced login ...

  • Is my money safe with Evest?

    Evest is committed to providing a secure environment to protect clients’ funds by implementing a comprehensive set of security and regulatory measures, partnering with trusted banks, and using adva...

  • Is evest regulated?

    ATRIAFINANCIAL SA (PTY) LTD is authorised  by the Financial Sector Conduct Authority ("FSCA") as a Financial Service Provider (FSP) under FSP license number 36060. Registered Office: The Workplace...

  • How can I unsubscribe from Evest messages?

    If you would like to reduce or stop receiving messages, you can easily manage your communication preferences. By following a few simple steps, you can unsubscribe and tailor your experience to your...

  • How can I submit a complaint?

    The Client has the option to register a complaint by following our Complaints Handling Policy accessible on the following link or by sending a direct email to our Complaints Department on Complain...

  • Where can I find the position IDs of my closed trades?

    Position IDs for closed trades can be found by clicking on the “History” and you can find it in your transactions section.

  • What is a position ID?

    The position ID is a unique 8 or 9 digit number assigned to each trade for identification purposes

  • What should I do if my account is blocked?

    If your account has been blocked and you are unable to access your account, please contact us.

  • How to log out?

    Simply click on the “Hi” button and choose the “Sign Out” from the drop menu.